Delivery, terms and conditions

DELIVERY AND RETURNS
If you are unhappy with your wine we ask you to advise us asap, and we will credit the value of the wine or swap it for an alternative. Any unopened bottles of the same still in your possession we will arrange to have collected.

SAFE PLACE
Please ensure that you indicate a safe place, easily accessible, to leave the parcels in the event you are not at home. The can be done in the ‘Order notes’ box on the checkout page.

MINIMUM ORDER
There is no minimum order but please note the charges that apply below.

PRICES
Prices include VAT.

CARTONS
We have an eye on sustainability and the environment and will re use cartons whenever we can.

LOCAL PICK UP

Select this option if you are able to collect from Hartley Wintney RG27 8PH

DELIVERY
There is a delivery charge of £9 per order to most UK post codes and in these regions free delivery for orders over £150.00

The following regions have varying delivery charges and may take 3 days from date of despatch to delivery:

Scottish regions – some regions are outside our typical zone and will cost £15.00 per order Affected postcodes are:  AB41, AB37-38, AB42-45,  AB51-52, AB53-56,FK17-21, IV1, IV3,IV2, IV4-20, IV21-28, IV-30-32, IV36, IV40, IV52-54, IV63, KW1-14, PA21-33, PA34-40, PH15-26, PH30-41, PH49-50, PA80 – free for orders over £200

Scotland Off shore and Isle of Man – delivery charge is £35.00, free for orders over £300

Northern Ireland – delivery charge to BT post codes is £25.00, free for orders over £250.00

Isle of Wight – delivery charge £22.00, free for orders over £225

We do not offer a service to the Channel Islands at present.

PAYMENT
We accept Paypal, and the following credit cards Amex, Visa, Mastercard, Maestro and Delta, not Diners, payment made at the time of ordering. Bank transfers can also be made, and orders will be despatched upon receipt of funds into our bank account.

CHECKOUT
Once you have placed your order you will receive an acknowledgement, and then the order will be prepared and despatched. If you wish to cancel the order within 7 days then the goods will be credited, and we reserve the right to charge you for the collection and return.